FAQ! Boomdeal.in

Most orders are delivered within 3–10 business days, depending on your location and courier service availability.

Yes, free shipping is available on all products and promotional offers. No Any applicable shipping charges will be displayed during checkout.

We work with trusted logistics partners such as:

• Delhivery

• Blue Dart

• DTDC

• XpressBees

• Ecom Express

• Ekart

• India Post

• Other regional courier partners

Yes, Boomdeal.in delivers to most serviceable PIN codes across India.

Once your order is shipped, you will receive:

• Tracking ID / AWB Number

• Courier Partner Details

• Tracking Link via Email, SMS, or WhatsApp

Tracking updates may take 24–48 hours after shipment dispatch. If there is no update beyond this period, please contact our support team.

The courier partner will usually attempt delivery again. If delivery fails multiple times, the shipment may be returned to our warehouse.

Delivery schedules depend on the courier partner and your location. Some areas may receive deliveries on Saturdays and Sundays.

Please record an unboxing video and contact us within 48 hours of delivery with clear photos or videos of the damaged package.

Contact our customer support team with:

• Order ID

• Product Images

• Unboxing Video (if available)

Currently, we cannot guarantee specific delivery dates or time slots, as deliveries are managed by third-party courier partners.

Yes, we deliver to many remote locations across India. Delivery times may be slightly longer depending on courier service availability.

Yes, we deliver to many remote locations across India. Delivery times may be slightly longer depending on courier service availability.

Possible reasons include:

• Weather conditions

• Courier network delays

• High order volume

• Incorrect address details

• Remote location delivery

Our support team typically responds within 24–48 business hours.

Multiple-item orders may be shipped separately depending on product availability and warehouse locations.

Eligible products can be returned within the return period mentioned on the product page if they are damaged, defective, incorrectly delivered, or not functioning as expected under the return policy.

Most products are eligible for return within 7 days of delivery, unless otherwise specified on the product page.

The following may not be eligible:

• Personal care and hygiene products after opening

• Products damaged due to misuse

• Missing accessories or original packaging

• Products marked as non-returnable

• Digital or downloadable products

Please report the issue within 48 hours of delivery and provide:

• Clear photos of the product

• Package images

• Unboxing video (recommended)

Contact us immediately with your Order ID and product images. After verification, we will arrange a replacement or suitable resolution.

Yes, for eligible return requests, a pickup may be arranged from your address depending on courier service availability.acement or suitable resolution.

In such cases, customers may be requested to ship the product to our designated return address. Applicable shipping reimbursement will be reviewed as per policy.

Most return requests are reviewed within 24–72 business hours after receiving the required information.

Once the returned product is received and passes quality inspection, refunds are generally processed within 5–7 business days.

Refunds are issued through:

• Original payment method

• UPI transfer

• Bank transfer (for eligible COD orders)

If the product does not meet return eligibility criteria, the return request may be declined. Our support team will provide the reason for rejection.

Yes, if replacement stock is available, we may offer a replacement instead of a refund.

No, if the return is due to:

• Damaged product

• Defective product

• Wrong item delivered

For other approved return reasons, shipping charges may apply.

If the return shipment is arranged by Boomdeal.in, we will handle the investigation and resolution. For self-shipped returns, proof of shipment must be provided.

Yes, orders can usually be cancelled before shipment. Once shipped, cancellation may not be possible and return policies will apply.

Replacement orders are typically shipped within 24–72 working hours after the returned product is received and verified.

You may be asked to provide:

• Order ID

• Invoice copy

• Product photos/videos

• Unboxing video (for damaged/wrong products)

📧 Email: help@boomdeal.in

🌐 Website: Boomdeal.in

Yes, eligible approved returns are generally refunded in full. Any deductions, if applicable, will be communicated beforehand.